Recently Ray Tabone did an inspection on a car I was interested in buying, the upshot of the inspection was that he advised against its purchase. I read the report afterwards and was so very glad I got the inspection done.
He knew I was disappointed and said he’d keep an eye out for me, I know little about cars, shopping for one I find very stressful. My current car needed a lot of work hence my reason for getting a new (second hand) one. I’m working ++ hours at the moment and also no time to be car searching.
In less than a week, Ray rang to say he was in a car yard in Strathfield and had a car for me. He texted me photos, send me a link to the site for me to have a look at the car. Lexus RX330. He went out of his way to help, Next day I went there, test drove the car and bought it, Great ending and freeing me up from car searching.
I almost went with another company to do the initial inspection as they were a bit cheaper but I’d been with NRMA since forever and trusted my gut to go with you for the inspection.
I just want to recognise him as an outstanding person, who helped me more then he realised. I was just finishing off breast cancer treatment, child with a disability was all happening at the time he helped and I am so grateful for his assistance, the job of finding a car seemed insurmountable but thankfully Ray sorted it all out.
You have been absolutely fantastic and so easy to deal with.
I valued him (Ray) doing the inspection so quickly, and his feedback to me over the phone this morning. I have decided not to purchase the car on the basis of his work and the attached report, and I thank him for the detailed feedback he provided.
Thankyou very much the recent inspection carried out by MTA Inspections.
I am very thankful for your professional service and expertise. The inspection process from booking to report was fast and easy. The advice I received, within your inspection report and from the technician, helped me to avoid buying a car with potentially costly issues. The report was very extensive and gave me confidence that I was getting the right information to make a good decision. In the future I will always get cars inspected by MTA Vehicle Inspections where possible. I will not hesitate to recommend MTA to friends and family when buying a used car.
Thanks once again, you helped me dodge a bullet.
Just a quick note to say thanks for the Vehicle Inspection you did. My car was nearing the end of the warranty period, and was not showing any signs of issues that needed attention. I would never have picked up on the items you highlighted on your report, particularly the fault codes in the computer. The dealer replaced all four glow plugs in the diesel engine under warranty, as well as replacing the missing screws and clips. They even dismantled the rear wiper assembly and cleaned all the contacts.
I’m not sure what the cost of replacing the glow plugs would have been if the car was out of warranty, but I suspect you have saved me well over $1,000 by doing an “End of Warranty” inspection for me.
It was money well spent.
This is just a short thank you to MTA in general and in particular Ray Tabone and Carmella. What a wonderful operator and organisation !! Carmella (who answered my call was just so bright, bubbly and helpful. My dilemma was that I had flown up from Melbourne to pick up a car in Burwood. The car was supposed to have gone to the NRMA at Strathfield, but due to a misunderstanding it didn’t go. With just three days to go before Christmas Day I really didn’t want to be on Sydney Streets during daylight – especially considering it had been raining all day. The NRMA couldn’t fit it in until the following day (Wednesday – at best). I explained my dilemma to Carmella who rang me back and asked me if 30 – 60 minutes was too long to wait !! LOL So, Ray Tabone rocked up to do my ‘Pre-Purchase Inspection’. We had a quick chat and then he was hard at it. Every now and then I checked in to see how he was going. His thoroughness amazed me. He was taking photographs, looking at things and in places that I would NEVER have thought about. In just over two hours the job was done and then he showed me the ‘report’. WOW !! THAT is what I call ‘an extensive report’ !! He fixed everything but one thing (which was an ‘upholstery things’ rather than a ‘mechanical thing’) on his list as he came across it (not his responsibility but he did it anyway). Absolutely FABULOUS !! To Carmella, Ray and all the troops at MTA – THANK YOU SO MUCH !! Have a REALLY HAPPY CHRISTMAS and a WONDERFUL NEW YEAR. I am kind of hoping that I will be dead before the car will be, so will not be needing their services again, but if anyone is looking for a Vehicle Inspection, I could not recommend highly enough, MTA. Go guys!!!
I bought the car, got him to knock $200 off. Going to have my midlife crisis in expensive style. Thanks so much for your advice even if I didn’t heed all of it! 😉
It was very nice to meet you and I hope you have a lovely Christmas!
Cheers Ray, bloody good job you have done. I’m now happy to put wife and kids in it. Thanks!
Just a note to thank you for the wonderful service you provide. Personalised service is a rare commodity these days however the staff I dealt with went out of their way to support me through this rather stressful process of buying a car sight unseen. From Karin on the phone who advised me of the initial steps I should take, & organising a same day inspection to Ray for his detailed report & phone call, I have purchased a car I have confidence will deliver. Thank you again from a very satisfied customer will definitely recommend your services.
Ray just to thank you again for assessing the Tarago so promptly on Friday. Flew down today & picked it up, I am thrilled with it drives like a dream. The owners were delightful people, the whole experience has been a breeze. Thank you for the phone call, I really appreciate the personalised service. I will be broadcasting the benefits of using MTA to one & all. Cheers Victoria Wilkie :))