Date: Thursday, 25th November 2010
Thank you for the report. I was very pleased to see the professional work carried out by Angus on the testing of the vehicle and I will highly recommend your company to anyone who knows I bought the vehicle. I did forget to ask Angus for a pink slip while he was there and so I was wondering if it’s possible for me to receive one by mail.
Date: Monday, 18th October 2010
Thanks Ray, I appreciate your frankness and am grateful that you have saved me from making a possibly dodgy purchase! What an efficient service is provided by MTA. This is the third time that I have used them over the years, and again they have come up trumps! Thank you once again!
Date: Monday, 30th August 2010
I normally don’t write to thank businesses for their effort because I am usually disappointed in them. On this occasion I needed to have a car in NSW checked over before I flew up from Melbourne to buy it. The seller was saying all the right things and his photos showed a car worthy of buying. I decided to do the right thing just in case. I booked on-line last night after hours. I was notified by the seller by lunchtime today that the inspection was nearly finished. By 2.30pm this afternoon I had received numerous clear photos and an extensive report on the car via email. I was blown away with the exceptional service and the professionalism shown by this company. I placed a lot of trust in them by looking over this car on our behalf and they excelled. I cannot speak highly enough of them.
P.S. “by the way, the money spent on the inspection saved me over $16,000 because the car turned out to be a lemon. Thank you sooooo much for saving me time and money!!!!”
Date: Monday, 30th August 2010
I would just like to thank you for the inspection you did today on a Toyota Hiace Commuter at Briscoe Motors. This is the second time that we have used your company and both my wife and I have been very impressed with the service you have provided. The report is very comprehensive, very good value for money and gives us great peace of mind. Thank you once again.
Date: Sunday, 29 August 2010
Just following my phone call last week I wish to have on record how impressed I was with your advice and friendly assistance, the very prompt inspection, the inspector’s advice and discussion with me and the email report. I would have no hesitation in using the MTA again and recommending to my family and friends.
Date: Wednesday, 25 August 2010
I would like to take this opportunity to thank you very much for the great assistance that you have offered.
Whenever I deal with people on the phone these days, the only thing that the person on the other end of the line just wants to get you off as soon as possible without really spending the time to listen and deal with the queries. With yourself, this was a completely different story.
It is the first time that I have had to deal with the MTA and it’s a wonderful first impression that you have left. You not only answered my questions (being ignorant to how things work), but you gave me the time to explain my situation and my stories and understand my problems in full, which made me feel comfortable that the answers you provided are genuine and that I don’t have to call back for a second opinion. It is always good to listen to a voice that is happy and cheery. More so – I got return phone calls and emails – just like you promised!
Once again, thanks very much for your assistance and you really have provided a complete package of what service should be!
Date: Wednesday, 12 May 2010
Can I say that I have rarely experienced such efficiency in my working life. From speaking to you through to the e-mail I received the experience was one of total satisfaction and you are all to be commended.
Would you please compliment all concerned on my behalf including the management.
I will say I did stumble over your service by chance and as stated I think you would do well to tell the world. Once again Thank You very much
Date: Wednesday, 17 February 2010
It is so nice to be able simply ask and have the inspection completed on the same day with no fuss. I appreciate your inspectors very thorough, honest and detailed report .
We purchased an almost new vehicle some years ago without an inspection only to find it had been in a serious accident. It leaked when it rained, some paint peeled away after just a few months, the gearbox failed after just 4-months. This was a machine with just 20,000 KM and from a dealer whom had no responsibility after the mandatory 3-months expired.
My wife, family and I now have peace of mind that we are buying a safe, dependable car. As only an expert such as your examiner can identify a dude or vehicle that has been in an accident or suspect.
Once again thank you for your efficiency and professionalism.
Date: Tuesday, 19 May 2009
Thank you Rosemary!
I only wish we had your branch over here in SA. Your service, attitude, courtesy and efficiency have made this a very pleasant and painless process. My appreciation to you and Steve and I will recommend you to anyone who wishes to purchase a vehicle in NSW.