Date: Friday, 3rd June 2011

Thankyou George with yesterday's inspection.

I commend you on your work ethics and am thouroughly impressed with your knowledge and I am glad I got the vehicle inspected !

Regards,

Tome S

Customer: Tome S
Location: Sydney

Date: Wednesday, 25th May 2011

Dear Rosemary

On Saturday May 21st, George Stellios carried out a vehicle inspection which I arranged through MTA Pre Purchase inspections.

I had an opportunity to talk to him before the inspection to make him aware of a few questions we had.
He was very receptive to this which I appreciated.

When the inspection report arrived  by email, there were very useful photos and information.
On Monday I called him again and he made himself available to discuss the car with me.
Once again, this was much appreciated.
I was able to ask him more questions, which had arisen as a result of the inspection, and his answers were very helpful.

I very much appreciate the service George provided for me.
It was critical in our decision of whether to purchase the car.

yours sincerely
Jane Wolfers

Customer: Jane W
Location: Sydney

Date: Thursday, 19th May 2011

We just wanted to thank you so much for the inspection that took place on 18.5.11.   My husband rang to book this inspection and he said the operator was fantastic and really helpful.  The guy doing the actual inspection was fantastic, reliable and prompt. 

He saved us from buying a piece of rubbish vehicle.  We cant thank you enough for this service,  IT IS FANTASTIC.  We bought a lemon in January this year and really wish that we had gotten a MTA pre purchase inspection then.  Anyway I would like you to pass on our sincere thanks to the people concerned with our inspection. 

It was money well spent. 

Regards  Mark & Jackie Jackson   

Customer: Mark & Jackie Jackson
Location: Sydney

Date: Monday, 2nd May 2011

Ray,

I must commend you for the outstanding work and very detailed report.

I buy and sell a lot of cars and till date this has been the best report.

Thanks mate!

Customer: Yassir S
Location: Sydney

Date: Friday, 25th February 2011

Dear Ray,
 
"Thanks again for all you help, very much appreciated. Thought you might be interested to know that we purchased the VW for $6000 within 30 mins of you leaving. We both were extreemly happy with your thorough service and absolutely love the car. I've already reccommend you to all my friends and family!"
 
All the best,
Sarah & Wayne

Customer: Sarah & Wayne
Location: Sydney

Date: Saturday, 19th February 2011

"We wanted to email to thank you for the service that MTA on-site Pre-purchase inspections provided that was above and beyond what we could have ever imagined.  Rosemary and Ron performed above the call of duty in the service that they gave to us.

We live in Melbourne so without your service we would have made several unnecessary flights to Sydney.  MTA inspected several cars we thought met our needs, but in the end did not live up to the owners claims.  

We firmly believe that your service is not only an invaluable tool for individuals purchasing a car from Sydney that live interstate, but also for local residents because of the in-depth report and detailed photos that MTA provide.

It would be our honor to let others purchasing a car know about your service, so if you have a feedback form or the like that we can completed please let us know.

Thank you again to MTA, Rosemary and Ron.  We are now enjoying a wonderful car that we would have never owned without your help."

Kind Regards,
Suzanne and Chris

Customer: Suzanne and Chris
Location: Melbourne

Date: Saturday, 8th January 2011

"Thank you again for all your help Ray. I picked the car up last night and love it!
I'll recommend you & the MTA team to everyone"

Regards
Alyson P

Customer: Alyson P
Location: Sydney

Date: Thursday, 25th November 2010

"Thank you for the report. I was very pleased to see the professional work carried out by Angus on the testing of the vehicle and I will highly recomend your company to anyone who knows I bought the vehicle. I did forget to ask Angus for a pink slip while he was there and so I was wondering if it's possible for me to receive one by mail."
 
Cheers Damien

Customer: Damien
Location: Sydney

Date: Monday, 18th October 2010

"Thanks Ray, I appreciate your frankness and am grateful that you have saved me from making a possibly dodgey purchase! What an efficient service is provided by MTA. This is the third time that i have used them over the years, and again they have come up trumps!"

Thank you once again.

Kind regards.

Annie S

Customer: Annie S
Location: Australia

Date: Monday, 30th August 2010

Dear Ray,

"I would just like to thank you for the inspection you did today on a Toyota Hiace Commuter at Briscoe Motors.  This is the second time that we have used your company and both my wife and I have been very impressed with the service you have provided.  The report is very comprehensive, very good value for money and gives us great peace of mind.

Thank you once again."

Kind regards.

Alan Wilson

Customer: Alan
Location: U.K

Date: Monday, 30th August 2010

"I normally don’t write to thanks businesses for their effort because I am usually disappointed in them. On this occasion I needed to have a car in NSW checked over before I flew up from Melbourne to buy it. The seller was saying all the right things and his photos showed a car worthy of buying. I decided to do the right thing just in case. I booked on-line last night after hours. I was notified by the seller by lunchtime today that the inspection was nearly finished. By 2.30pm this afternoon I had received numerous clear photos and an extensive report on the car via email. I was blown away with the exceptional service and the professionalism shown by this company. I placed a lot of trust in them by looking over this car on our behalf and they excelled. I cannot speak highly enough of them."

P.S. "by the way, the money spent on the inspection saved me over $16,000 because the car turned out to be a lemon. Thankyou sooooo much for saving me time and money!!!!"

Customer: Scott
Location: Melbourne

Date: Sunday, 29 August 2010

Hi,

"Just following my phone call last week I wish to have on record how impressed I was with your advice and friendly assistance, the very prompt inspection, the inspector’s advice and discussion with me and the email report.

I would have no hesitation in using the MTA again and recommending to my family and friends."

Thanks once again.

Customer: Wayne
Location: NSW

Date: Wednesday, 25 August 2010

Hi Rosemary,

"I would like to take this opportunity to thank you very much for the great assistance that you have offered.

Whenever I deal with people on the phone these days, the only thing that the person on the other end of the line just wants to get you off as soon as possible without really spending the time to listen and deal with the queries. With yourself, this was a completely different story.

It is the first time that I have had to deal with the MTA and its a wonderful first impression that you have left. You not only answered my questions (being ignorant to how things work), but you gave me the time to explain my situation and my stories and understand my problems in full, which made me feel comfortable that the answers you provided are genuine and that I don't have to call back for a second opinion. It is always good to listen to a voice that is happy and cheery. More so - I got return phone calls and emails - just like you promised!

Once again, thanks very much for your assistance and you really have provided a complete package of what service should be!"

Have a great day!

Customer: Cheung
Location: NSW

Date: Wednesday, 12 May 2010

Rosemary,

"Can I say that I have rarely experienced such efficiency in my working life.

From speaking to you through to the e-mail I received the experience was one of total satisfaction and you are all to be commended.

Would you please compliment all concerned on my behalf including the management.

I will say I did stumble over your service by chance and as stated I think you would do well to tell the world.

Once again Thank You very much."

Kindest Regards

Dennis Lock

Customer: Dennis
Location: NSW

Date: Wednesday, 17 February 2010

Thank you Rosemary,

"It is so nice to be able simply ask and have the inspection completed on the same day with no fuss.
I appreciate your inspectors very through, honest and detailed report .

We purchased an almost new vehicle some years ago without an inspection only to find it had been in a serious accident.
It leaked when it rained, some paint peeled away after just a few months, the gearbox failed after just 4-months.
This was a machine with just 20,000 KM and from a dealer whom had no responsibility after the mandatory 3-months expired.

My wife, family and I now have peace of mind that we are buying a safe, dependable car.
As only an expert such as your examiner can identify a dud or vehicle that has been in an accident or suspect.

Once again thank you for your efficiency and professionalism."

Regards

Danial Martin

Customer: Danial
Location: NSW

Date: Monday, 25 May 2009

Dear Rosemary, Steve and Ron,

"Just a note to thank you for the professional and courteous service you provided for me recently. I was rather nervous and unsure of how to buy a used car and Steve spent some very patient time with me on the phone and gave me lots of useful information.

On the night that I booked the inspection it was reassuring to again speak to someone I had previously talked to and not a machine.

The inspection was carried out and completed in under 24 hours and the report was very thorough. I spoke to the inspector - Ron, to clarify a few things and he too was very happy to help.

My last thanks go to Rosemary who carried out the v-check in 5 minutes making the whole process exceptionally easy.

I have recommended your services to others and will use you again in the future."

Kind regards,
Jennifer

Customer: Jennifer
Location: Sydney

Date: Tuesday, 19 May 2009

Thank you Rosemary !

"I only wish we had your branch over here in SA .

Your service, attitude, courtesy and efficiency have made this a very pleasant and painless process .

My appreciation to you and Steve and I will recommend you to anyone who wishes to purchase a vehicle in NSW."

Best Regards
Andrew Schultz

Customer: Andrew
Location: South Australia

Date: Monday, 23 February 2009

Rosemary,

"I want to thank you and your inspection team very much for your ‘independence’ and impartiality to protect the consumers interests. Very much appreciated."

Regards,
Phil

Customer: Phil
Location: Sydney

Date: Thursday, 1 January 2009

Thanks Rosemary,

"We found this report very helpful and easy to understand. I feel much more confident knowing the car has been checked thoroughly.

I think the mobile service is a great idea and will recommend you to anyone I know who is buying a car."

Many thanks,
Leigh Hamilton

Customer: Leigh Hamilton
Location: Sydney

Date: Thursday, 11 December 2008

"I cannot speak highly enough of the service my daughter and I received from the MTA pre inspection people recently - in particular Mr Steve Borg who went way beyond what I'm sure he is required to do :-)

To set the scene - my daughter lives in Darwin - I live in Port Macquarie - the car of her dreams was in Sydney - WRX STI

I contacted the MTA to get some advice on a pre purchase inspection and report. Their advice, assistance, inspection and report allowed us to purchase the car from a private seller with the full knowledge that we were getting a great vehicle in excellent order.

I would recommend everyone who is buying a car to get a pre inspection report and at about $200 it's the best investment you'll make in addition to the car.

Many thanks to the MTA pre purchase section and the high light of the deal was that I got to drive it home - what a car!"

Kind regards
Jen Fitzgerald

Customer: Jen Fitzgerald
Location: Port Macquarie

Date: Friday, 21 November 2008

Dear Rosemary,

"Thankyou for the report. It was very comprehensive and whilst I did not proceed with the purchase, it was a very worthwhile investment and I will be using the MTA again when I find a suitable car."

Cheers, Saul.

Customer: Saul
Location: Sydney

Date: Friay, 12 September 2008

"Thank you for getting this report arranged it gives me the peace of mind knowing that a thorough check was done on the car, we can now buy with confidence."

Customer: Rod Alexander
Location: Sydney

Date: Friay, 8 September 2008

"Thankyou for the great sevice yesterday in the pre purchase of our daughters car. The few things that your report found will be fixed by the car dealer and it is a load off our minds with the precious cargo that will be driving this car (our daughter)

We found your service to be prompt and very efficient, we can highly recommend your service to anyone buying a used car."

With thanks,
Jenni and Shane Worth

Customer: J & S Worth
Location: Sydney

Date: Friay, 1 August 2008

"HI

Just wanted to thank everyone at MTA.

I had a very positive experience with the staff of MTA.They were very helpful and friendly from the first point of contact. They returned all my calls very promptly! I had a specific time frame to have a car looked at with barely any notice and they were able to have that time met with no dramas! They also sent me a very accurate report!

I recommend this business to anyone!"
:) De

Customer: D Piper
Location: Sydney South

Date: Tuesday, 27 May 2008

"I couldn't be more pleased with the MTA Pre-Purchase vehicle inspection. It was so easy to book with their professional service, staff were happy to arrange the inspection at a time that suited me! If I had any questions my emails were replied to promptly and in a professional, friendly manner.

As soon as the inspection was complete the results were emailed through to me. I could not believe how thorough the report was - it went into a lot of detail and helped me identify some faults to ensure I wasn't buying a lemon!

Overall a 10/10 service provided by MTA! Thankyou"

Customer: H Egan
Location: Engadine

Date: Monday, 14 April 2008

"Having been members of NRMA for 25 years we had always relied on their vehicle inspection service when we were considering making a change with any of our cars. Since the service ceased we were at a loss as to what to do. We heard about a pre-purchase inspection service available through MTA and have been very happy with the result. Within 48 hours of calling to book an inspection I had the report available, and had taken my car back to the dealer to rectify a significant fault. The fault had been overlooked at a recent unscheduled service, and the car was about to come out of warranty. Had the fault gone undetected, the consequences could have been dire, and the expense of rectifying the mechanical fault out of warranty, would have been many thousands of dollars.

I can highly recommend the service. It represented very good value for money. The mechanic carrying out the inspection was courteous and considerate (he even gave me a lift up to the station when I dropped off the car), and extremely professional. The report was emailed to me immediately after the vehicle inspection had been completed. I will definitely be using the service again and have already recommended it to several friends."

Customer: Heather
N Location: Beecroft