This is just a short thank you to MTA in general and in particular Ray Tabone and Carmella. What a wonderful operator and organisation !! Carmella (who answered my call was just so bright, bubbly and helpful. My dilemma was that I had flown up from Melbourne to pick up a car in Burwood. The car was supposed to have gone to the NRMA at Strathfield, but due to a misunderstanding it didn’t go. With just three days to go before Christmas Day I really didn’t want to be on Sydney Streets during daylight – especially considering it had been raining all day. The NRMA couldn’t fit it in until the following day (Wednesday – at best). I explained my dilemma to Carmella who rang me back and asked me if 30 – 60 minutes was too long to wait !! LOL So, Ray Tabone rocked up to do my ‘Pre-Purchase Inspection’. We had a quick chat and then he was hard at it. Every now and then I checked in to see how he was going. His thoroughness amazed me. He was taking photographs, looking at things and in places that I would NEVER have thought about. In just over two hours the job was done and then he showed me the ‘report’. WOW !! THAT is what I call ‘an extensive report’ !! He fixed everything but one thing (which was an ‘upholstery things’ rather than a ‘mechanical thing’) on his list as he came across it (not his responsibility but he did it anyway). Absolutely FABULOUS !! To Carmella, Ray and all the troops at MTA – THANK YOU SO MUCH !! Have a REALLY HAPPY CHRISTMAS and a WONDERFUL NEW YEAR. I am kind of hoping that I will be dead before the car will be, so will not be needing their services again, but if anyone is looking for a Vehicle Inspection, I could not recommend highly enough, MTA. Go guys!!!
I bought the car, got him to knock $200 off. Going to have my midlife crisis in expensive style. Thanks so much for your advice even if I didn’t heed all of it! 😉
It was very nice to meet you and I hope you have a lovely Christmas!
Cheers Ray, bloody good job you have done. I’m now happy to put wife and kids in it. Thanks!
Just a note to thank you for the wonderful service you provide. Personalised service is a rare commodity these days however the staff I dealt with went out of their way to support me through this rather stressful process of buying a car sight unseen. From Karin on the phone who advised me of the initial steps I should take, & organising a same day inspection to Ray for his detailed report & phone call, I have purchased a car I have confidence will deliver. Thank you again from a very satisfied customer will definitely recommend your services.
Ray just to thank you again for assessing the Tarago so promptly on Friday. Flew down today & picked it up, I am thrilled with it drives like a dream. The owners were delightful people, the whole experience has been a breeze. Thank you for the phone call, I really appreciate the personalised service. I will be broadcasting the benefits of using MTA to one & all. Cheers Victoria Wilkie :))
Just wanted to say a BIG thank you for your inspection today on the Lexus I’m to soon buy. It’s not often that customer service stands out these days but I have to say I’m very, very impressed.
It was very simple & easy to book the inspection and you turned up on time to view the car with me. I was surprised that you took the time to point a few things out to me and provided such a detailed written report with so many photos. It’s much more than I had expected!
I now have to confidence to buy the car and I’d like to thank you personally for such a great job. It’s excellent value for money indeed and much appreciated. I shall be telling many people about your service. Many thanks Ray!
I appreciate you going and having a look at this car for me. I decided not to buy it based on your report – better safe than sorry.
Thanks a lot, you saved me from any problems in the future.
Received with thanks. The report was very detailed and clearly set out. My thanks to you and the MTA team for making this process so seamless! I will definitely recommend your company to anyone purchasing a car in the future!
Mate thank you so much for that report really appreciate it! The photos and the report is great! A big thank you for getting this done so quick you have saved me a lot of time!
Just wanted to say thanks mate for the comprehensive report and pics and for getting to the car same day